AP Apes Production

privacy policy

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At Apes Production, accessible via https://apesproduction.com/,we respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore, the General Data Protection Regulation (GDPR) and other applicable privacy laws.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or engage our services.

By using our website or services, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information including, but not limited to:

  • Full name

  • Email address

  • Phone number / WhatsApp number

  • Business name

  • Website URL

  • Any message, enquiry or content you submit through our forms or communications

We may also automatically collect technical information such as:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our website

  • Referral source

  • Cookies and usage data

2. How We Use Your Information

Your information may be used to:

  • Respond to your enquiries and provide quotations

  • Deliver and manage our services

  • Communicate with you about your project or account

  • Improve our website, services and user experience

  • Send relevant updates or marketing information (only if consent is provided)

  • Comply with legal, tax and regulatory obligations

We do not sell, trade or rent your personal data to any third parties.

3. Third-Party Services & Data Sharing

We may share limited data with trusted third-party service providers strictly for the purpose of delivering our services, such as:

  • Hosting providers

  • Domain registrars

  • AI platforms (e.g. Voiceflow)

  • Analytics services (e.g. Google Analytics)

  • Email service providers

  • CRM and project management tools

  • Payment gateways

These third-party services operate under their own privacy policies, and Apes Production does not control or take responsibility for their data practices.

We only work with providers that take reasonable measures to protect personal data.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve website functionality and speed

  • Analyse visitor behaviour and traffic

  • Remember user preferences

You may disable cookies via your browser settings. However, parts of our website may not function properly if cookies are disabled.

By continuing to use our website, you consent to our use of cookies.

5. Data Storage & Security

We apply reasonable technical and organisational security measures to protect your personal data, including:

  • SSL/HTTPS encryption

  • Secure hosting environments

  • Limited internal access to data

However, no system is 100% secure. While we take strong precautions, we cannot guarantee absolute security of your information.

6. Data Retention

We retain personal data only for as long as it is necessary to:

  • Provide our services

  • Maintain business and financial records

  • Comply with legal obligations

  • Resolve disputes

Once data is no longer needed, it will be securely deleted or anonymised.

7. Your Rights

Depending on your jurisdiction (including Singapore and EU countries), you may have the right to:

  • Request access to your personal data

  • Request corrections to inaccurate information

  • Request deletion of your data

  • Withdraw consent at any time (where applicable)

To exercise these rights, please contact us at:
support@apesproduction.com

8. International Data Transfers

As we serve both local and international clients, your data may be transferred to and processed in countries outside Singapore.

We take reasonable steps to ensure such transfers comply with appropriate data protection standards.

9. Children’s Privacy

Our services and website are not directed at children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date.

We encourage you to review this page periodically.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Email: support@apesproduction.com

Website: https://apesproduction.com

Last Updated: November 2025

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